COOKIE POLICY
 
WHAT ARE COOKIES?

Cookies are small text files sent to your computer or mobile device when you visit a website. Cookies help the site remember information about your visit, such as preferences, products added to the shopping cart, or previous actions.
WHY WE USE COOKIES?

We use cookies to improve your browsing experience on our site and ensure essential functionalities, such as:
  • Shopping cart management;
  • Favorites management;
  • Maintaining logged-in sessions;
  • Personalization and optimization of our website's performance;
  • Conducting anonymized usage statistics of the site.
TYPES OF COOKIES USED

Cupido uses the following types of cookies:

1. Essential Cookies (Required)
These cookies are essential for the basic functioning of our website and cannot be disabled.

Examples:
  • Shopping cart management.
  • User login and account management.
  • Favorites and wish lists.

2. Analytical and Statistical Cookies
These cookies allow us to collect information on how you use our website. Through this data, we continuously improve our services.

Examples:
  • Google Analytics (service provided by Google)
  • Hotjar (optional, if used)

3. Marketing and Advertising Cookies (optional)
These cookies help us enhance the effectiveness of our advertising campaigns by displaying relevant ads based on browsing preferences.

Examples:
  • Google Ads / Google Remarketing (optional, if applicable)
  • Facebook Ads (optional)

4. Functional Cookies (preferences)
These allow us to remember your preferences, such as language or favorite products saved by you.

Examples:
  • Managing the favorites list.
  • Language preferences.
DETAILS OF THIRD-PARTY COOKIES USED ON THE SITE
 
TYPE COOKIE NAME PROVIDER PURPOSE VALIDITY
Analytical _ga, _gid Google Analysis and statistics Up to 2 years
Marketing _hjIncluded
InSample		 Hotjar Behavioral analysis 1 year
Essential Cart_id Own Shopping cart management Session
Essential favorites Cupido Management of favorites list 30 days
MANAGING COOKIE PREFERENCES

You can configure and manage your preferences regarding non-essential cookies at any time through our Cookie Preferences Manager provided by our platform (Cookie Consent Banner managed through the SIBS consent tool or another equivalent).
CHANGING SETTINGS IN YOUR BROWSER

You can also manage or block cookies through your browser settings. 
Please note that by disabling certain cookies, some features of our site may not function properly (e.g., the shopping cart).
ADDITIONAL INFORMATION ON COOKIES AND APPLICABLE LEGISLATION

This policy has been prepared in compliance with the following legal provisions:
  • General Data Protection Regulation (GDPR), EU Regulation 2016/679;
  • Portuguese Law No. 58/2019;
  • European Directive on Privacy and Electronic Communications (ePrivacy Directive).
CONTACT FOR FURTHER CLARIFICATIONS

For any questions about this Cookie Policy, contact us at the email:

[email protected]
Av. D. João VI, no. 205, 8700-134 Olhão, Portugal
CHANGES TO THE COOKIE POLICY

We reserve the right to periodically update this policy. It is recommended to check frequently to stay informed.

Last updated: March 2025